TERMS AND CONDITIONS
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In these Conditions the following expressions shall have the following meanings:
“the Coach” means Lizi Jackson-Barrett
“the Client” “You” means the person, firm or corporation with whom the Coach contracts for the provision of Services
“the Contract” means the contract for the provision of Services between the Coach and the Client incorporating these Conditions arising from the Coach’s acceptance of the Client’s Booking
“the Service” means any service provided or procured by the Coach to or for the Client.
‘’Booking’’ means a confirmed booking by the Client with the Coach for the Coach to provide Services to the Client
The singular includes the plural and the feminine includes the masculine and vice versa.
Headings are for ease of reference and shall not affect the construction of these conditions.
GENERAL
Any quotation or estimate given by the Coach is an invitation to the Client to make a Booking for Services. A binding contract shall come into effect upon the earliest of any of the following namely:
(a) any commencement of the Services; or
(b) receipt of the Coach’s written acceptance of a booking by the Client; or
(c) receipt of payment by or on behalf of the Client by the Coach for Services to be provided to the Client.
These Conditions are the only conditions upon which the Coach provides Services and shall be incorporated in the Contract to the exclusion of all other terms and conditions.
It is the responsibility of the Client when providing details of her specific requirements for Services to indicate clearly her requirements.
By purchasing a Service from Coach, the Client agrees and consents to the following legal terms and conditions that govern the Service and that form a legal agreement between Client and the Coach.
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DISCLAIMER AND INDIVIDUAL RESPONSIBILITIES
The Service does not provide any professional financial, legal, medical, or psychological services or advice. The Service content does not cure or treat any mental or medical condition. You are responsible for your own physical, mental, and emotional well-being, decisions, choices, actions and results. Coach disclaims any liability for your reliance on any opinions or advice contained in the sessions/course.
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If appropriate, you will seek independent professional guidance in the areas indicated above and you understand that all decisions and actions in these areas are your sole responsibility.
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You enter into this Agreement with the full understanding that you are solely responsible for creating your own goals and results. You understand that results cannot be guaranteed, and no warranties are given.
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Any third-party links to products or services are subject to separate terms and conditions. Coach is not responsible for, or liable for any content on or actions taken by such third-party websites. Although Coach may recommend third party sites, products, or services, it is your responsibility to fully vet such third parties before entering into any transaction or relationship with them.
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PAYMENT
You are responsible for paying for the Service as agreed on. If a payment is declined, returned, or deemed fraudulent, your access to the Service will be terminated until all payments are made in full.
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Payment Plans
If you opted for a payment plan and you miss a payment, even after the Service has ceased, you will be deemed to have breached this Agreement and at that time, all outstanding amounts will be immediately due and payable. If you fail to provide full payment when requested, interest at the rate of 8% above the base lending rate of the Bank of England, accruing on a daily basis and being compounded quarterly, will be charged on the outstanding amount until payment is made. In the event of collection enforcement, you shall be liable for any costs associated with such collection, including, but not limited to, legal costs, lawyer’s fees, courts costs, and collection agency fees.
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Forfeiture
If you pay in full, in advance for the Service(s) agreed on, or start your payment plan for the Service(s) agreed on, in advance, you must start the coaching session(s) that you have paid for within 6 months of the date of the 1st payment, or your fee is forfeited.
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INDIVIDUAL COACHING SESSIONS
Where it is necessary for you to reschedule an individual coaching session, this is to be done by email at least 48 hours before the scheduled Session. Please also copy the email to team@lizijacksonbarrett.com.
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You will forfeit missed sessions or be charged for missed sessions which are not rescheduled in accordance with this Agreement, except in exceptional circumstances (at the Coach’s discretion).
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If you are late for a session, the session will complete at the scheduled time.
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If you wish to end your Confidence Continued sessions, a minimum of 14 days written notice is required.
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REFUNDS
Given the nature of the Services, no refunds will be offered.
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Cancellation of individual sessions by Coach will result in rescheduled sessions being arranged.
Cancellation of the whole course/programme by Coach will always result in a full or pro-rata refund, depending on whether any of the course/programme has already been delivered. No further payments, if relevant, would be due.
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INTELLECTUAL PROPERTY
Services may include materials protected by copyright, trademark, and other intellectual property laws. Such materials include but are not limited to written text, workbooks, videos, audio recordings, photos, designs, and graphics. Any reproduction or unauthorized use shall constitute infringement. Duplicating, sharing, or uploading Course files to sharing sites is considered stealing and Coach may prosecute such misconduct to the fullest extent permitted by law. Coach provides Services solely for your personal, non-commercial use and you agree that you will not use such proprietary information or materials in any way whatsoever except for use in compliance with this Agreement. You will not use the Service in a manner that constitutes infringement or that has not been authorised by Coach. More specifically, you may view, download, print, email and use the materials for your personal, non-commercial purposes only. You may not republish, reproduce, duplicate, copy, display, distribute or otherwise use any material from the Service for commercial purposes. Additionally, you may not modify, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works, exploit, or distribute in any manner or medium, including by email or other electronic means, any material from the Service.
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CONFIDENTIALITY AND PRIVACY
The parties to this Agreement agree that each shall treat as confidential all information provided.
Any notes the Coach makes during the Service or about you are kept confidential. The Coach will not use or disclose the information you share with them during your sessions, except as authorised by you or as required by law.
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You understand that on occasion the Coach may anonymously share generalised information for training, promotion, or consultation purposes. Your identity and any information that could lead to your identification will remain entirely confidential.
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Coach and her third-party vendors may collect information from you when you purchase a Service, fill out any type of form, access private membership pages, or otherwise contact Coach via an online form, e-mail or through social media. The information collected may include your name, e-mail, address, phone number, and billing information. Coach collects such information in order to send e-mails, fulfil orders, deliver services and products, complete customer transactions, oversee promotions and improve website performance and customer service.
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By purchasing a Service, you will be subscribed to Coach’s e-mail list if you are not already a subscriber. If you wish to unsubscribe from receiving e-mails from Coach unrelated to the chosen Service, you may do so at any time. Each e-mail from Coach includes a link to unsubscribe from e-mail communications. Just be certain to not unsubscribe from a specific course list or you will no longer receive information and course materials related to the specific Service purchased. Coach respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties for marketing or advertising. Coach may, however, share your information with third party service providers working on Coach’s behalf to serve you. Examples include companies and individuals we have engaged to maintain and update websites, private membership sites or e-mail platforms or to process financial transactions. Coach may also be required by law to release information in certain circumstances.
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Any third-party links to products or services are subject to separate privacy policies. Coach is not responsible for or liable for any content on or actions taken by such third-party websites. The Services are targeted and intended for persons over the age of 18. Coach does not knowingly collect information from anyone under 18 years of age. Coach may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyse website and advertisement performance, track user patterns, save information from your previous visits and customise your experience.
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PRIVATE FACEBOOK GROUP
Every term and condition of this Agreement equally applies to any activities in any private Facebook group created for members of a specific Service (the “Group”). The Group is a complimentary bonus and subject to Facebook terms and conditions. Coach does not have authority or control over Facebook and cannot predict any changes or rules to Facebook. Coach is not liable for the Group being made available to you or your rights to access Facebook. Additionally, Coach may institute community rules and guidelines for the Group with which you agree to comply.
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INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Coach and her agents and contractors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of this Agreement or your violation of any law or the rights of a third party.
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LIMITATION OF LIABILITY
The Coach will provide coaching services with due care, professionalism, and integrity. However, results from coaching depend on multiple factors, including the client's participation and commitment. Therefore, the Coach makes no guarantees regarding specific outcomes.
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To the fullest extent permitted by law, the Coach is not liable for any indirect, incidental, or consequential damages arising from the coaching relationship. If dissatisfaction arises, the Client’s sole remedy is to discuss concerns with the Coach to seek a resolution. If no resolution is reached, the Coach’s total liability shall not exceed the amount paid by the Client for the most recent coaching session or package.
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The Client acknowledges that coaching is not a substitute for medical, legal, or financial advice, and it is their responsibility to seek appropriate professional support when needed.
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GOVERNING LAW
The validity, interpretation, construction, and performance of this Agreement shall be governed by the laws of England, without giving effect to the principles of conflict of laws. The parties agree to submit to the exclusive jurisdiction of the Courts of England in respect of any dispute which arises out of or under this Agreement.
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Jan 2025
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